Customer Management

The Customer Management system is where you can add individual organizationsGroups or sub-groups of registered users and customers. An organizational unit is a "child" or subsidiary of a "parent" organization. Within Commerce Manager, you can assign an organization as a parent of another organization. For example, the parent company Company X, and the organizational units are Company X West and Company X East. Organization units include regional branches or departments or you could name them by business categories such as "Computer and Electronics" or "Clothing and Accessories." Organizations can be structured into a tree structure with sub-units with different levels of permissions assigned to each. So for example, you can set up your company as a parent level organization while your departments such as Sales & Marketing, IT/Development, and Operations as organization units. With this scenario, you can allow users in each departments to have access to only relevant subsystems, screens and functionality within Commerce Manager. Same as "organization units"., contactsUsers that are created either when an external customer registers on the public site or when a Commerce Manager admin creates them directly from the Commerce Manager; typically, users that are internal to your organization are assigned to organizations or organization units and assigned varying permissions based on role. By default, new users that are created by registering from the public site are given the "Registered" and "Everyone" roles., and Commerce Manager users. You can also create purchase orders for each individual customer accountA user account that can be created under a Contact. Once an Account has been created, the Contact can be assigned Roles and access the Commerce Manager. A user account is automatically created for a user who registers from the front-end public website which allows a customer to login prior to checking out. They default to the "Everyone" and "Registered" roles and permissions..

• Organizations - groups or sub-groups of Contacts
• Contacts - individuals with a certain set of personalized information (name, address, email, etc.). Contacts can be customers or users with Commerce Manager permissions to manage one or more systems.
• Commerce Manager User - this is a user1. The number of unique IP adresses that visited this page/URL during a specified period. 2. A person using a product, or someone visiting a community website either anonymously or as a registered member. with an assigned role which provides access to the Commerce Manager site.

This is also from where Gift Cards are administered on the EPiServer Commerce sample site. Gift Cards are described in more detail under Payment Methods.

Version: EPiServer Commerce 1 R2 SP2| Last updated: 2012-09-20 | Copyright © EPiServer AB | Send feedback to us